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All work is guaranteed by me and any flaws or defects will be replaced free of charges.
Repairs (to my work only) are done for a small fee.
Payment is required upon ordering - if you need to pay in installments, just ask!
The way this website works is it will bring you directly to Pay Pal. Setting up an account is very easy and you can use this for many things on the web.
If a money order or check is sent, I will wait until I have it before sending the goods. Email me if you choose to do this and I will send you my address to send the payment to.
ORDERS:
All orders are usually shipped within 7 days of ordering is the piece is not complicated. If there is going to be a delay of any sort (if I happen to be doing an art fair or am out of town) I will be sure to let you know.
Shipping U.S. SHIPPING:
I insure everything I send over $50. Items over $100 are shipped Priority with insurance. I ship USPS but can ship UPS or FedEx if desired, just ask! Items will be shipped when they are finished or after the final payment is made.
INTERNATIONAL SHIPPING:
Items under $100 are shipped USPS first class (AirMail). Items $100 and over are shipped Priority. Insurance is included on all packages, first class and priority. I am not however, in control of any customs fees. I cannot ship to all countries, but for ease, I do have "everywhere" listed. I reserve the right not not ship to you if there are restrictions for your country.
EXPRESS SHIPPING:
Pay Pal offers different shipping methods. If it's a special timing kind of order contact me directly and I'll work with the time frame and cost.
LOST ITEMS: I will do everything I can to work w/ you on locating the package including calling and talking to your postal carrier, though many times it might be easier for you to talk w/ your own carrier. If an item has been insured and needs to be replaced, there may be a waiting period on the insurance claim.
RUSH ORDERS: There is a $25 - $50 rush order fee for one item depending on how quickly you need it to be rushed and how complicated the piece is.
Refunds and Exchanges RETURNS: I try to describe things very accurately and give accurate measurements so you know what you are getting exactly before you buy it. If you have a question or concern about an item you are interested in, ask before you buy! If there is an issue after the fact, please by all means, let me know and we can work something out. I stand by the quality of my work but I cannot accept a returned item due to an error on anyone else's part. Returned items will only be accepted within 7 days of receipt of the item. If returning an item, please make sure to insure it and package it as it was shipped. If receiving a refund, one will be given minus shipping costs and a $5 restocking fee. Most custom order items are not returnable. Some may be returned with either or 10% or 20% restocking fee. It will depend on the style, material and size (if it is a ring).
If the wrong size or color was ordered, I'm happy to exchange them for you! The buyer will pay shipping for both the return and the resending of the package. Payment can be included in the package or I can bill you through PayPal.
ATTENTION GALLERIES AND STORES: I do wholesale on everything I make. Please contact me directly for my policies and wholesale prices.
All work is guaranteed by me and any flaws or defects will be replaced free of charges.
Repairs (to my work only) are done for a small fee.
Payment is required upon ordering - if you need to pay in installments, just ask!
The way this website works is it will bring you directly to Pay Pal. Setting up an account is very easy and you can use this for many things on the web.
If a money order or check is sent, I will wait until I have it before sending the goods. Email me if you choose to do this and I will send you my address to send the payment to.
ORDERS:
All orders are usually shipped within 7 days of ordering is the piece is not complicated. If there is going to be a delay of any sort (if I happen to be doing an art fair or am out of town) I will be sure to let you know.
Shipping U.S. SHIPPING:
I insure everything I send over $50. Items over $100 are shipped Priority with insurance. I ship USPS but can ship UPS or FedEx if desired, just ask! Items will be shipped when they are finished or after the final payment is made.
INTERNATIONAL SHIPPING:
Items under $100 are shipped USPS first class (AirMail). Items $100 and over are shipped Priority. Insurance is included on all packages, first class and priority. I am not however, in control of any customs fees. I cannot ship to all countries, but for ease, I do have "everywhere" listed. I reserve the right not not ship to you if there are restrictions for your country.
EXPRESS SHIPPING:
Pay Pal offers different shipping methods. If it's a special timing kind of order contact me directly and I'll work with the time frame and cost.
LOST ITEMS: I will do everything I can to work w/ you on locating the package including calling and talking to your postal carrier, though many times it might be easier for you to talk w/ your own carrier. If an item has been insured and needs to be replaced, there may be a waiting period on the insurance claim.
RUSH ORDERS: There is a $25 - $50 rush order fee for one item depending on how quickly you need it to be rushed and how complicated the piece is.
Refunds and Exchanges RETURNS: I try to describe things very accurately and give accurate measurements so you know what you are getting exactly before you buy it. If you have a question or concern about an item you are interested in, ask before you buy! If there is an issue after the fact, please by all means, let me know and we can work something out. I stand by the quality of my work but I cannot accept a returned item due to an error on anyone else's part. Returned items will only be accepted within 7 days of receipt of the item. If returning an item, please make sure to insure it and package it as it was shipped. If receiving a refund, one will be given minus shipping costs and a $5 restocking fee. Most custom order items are not returnable. Some may be returned with either or 10% or 20% restocking fee. It will depend on the style, material and size (if it is a ring).
If the wrong size or color was ordered, I'm happy to exchange them for you! The buyer will pay shipping for both the return and the resending of the package. Payment can be included in the package or I can bill you through PayPal.
ATTENTION GALLERIES AND STORES: I do wholesale on everything I make. Please contact me directly for my policies and wholesale prices.